---
description: >-
  How to retrieve and share wallet diagnostics for troubleshooting in the Wallet
  extension?
---

# How to retrieve and share wallet diagnostics for troubleshooting in the Wallet extension?

Take these steps:

1. Click on the extension icon (Stacks logo) in your browser
2. Click the overflow menu (three dots) in the top right corner
3. Hold down the \<Alt> key
4. Click “Copy diagnostics to clipboard”
5. Paste the data in a text file, email, direct message or otherwise to share with the support team.

<figure><img src="https://2711255060-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgNoCNE0bvsne0MKkDx44%2Fuploads%2FyKnMpyMvZihc0Gwbi3EP%2Fwallet-diagnostics-sharing.png?alt=media&#x26;token=c7b45daa-4b19-408c-a82c-5fce35ce3d95" alt=""><figcaption><p>Wallet Diagnostics</p></figcaption></figure>
