# Contact support

You can contact our support team by email at <support@leather.io>.

{% hint style="info" %}
**We will never initiate support by contacting you via direct message on any platform.** If someone messages you directly offering help or claiming to work for Leather, they are almost certainly a scammer.
{% endhint %}

{% hint style="warning" %}
**It is imperative that you never provide your Secret Key or any personally identifiable information to anyone when seeking wallet support.** This includes never giving this information to genuine Leather staff, either proactively or upon request since it will never be needed to resolve your problem. Keep this information confidential at all times.
{% endhint %}

You may see the following Leather team members within the community who can assist you:

* **Werner** ([@Drinknu](https://twitter.com/drinknu) on Twitter, werner.btc on Discord ID: 689879505644552245, @Werner3141 on Telegram, [@314159265359879](https://github.com/314159265359879) on GitHub, werner.btc on Stacks)<br>
* **DeeList.btc** (@DeeList7 on Twitter, DeeList.btc#0001 on Discord ID: 486818375561904128 and deelist.btc on Stacks)<br>

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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.