We will never initiate support by contacting you via direct message on any platform. If someone messages you directly offering help or claiming to work for Leather, they are almost certainly a scammer.
It is imperative that you never provide your Secret Key or any personally identifiable information to anyone when seeking wallet support. This includes never giving this information to genuine Leather staff, either proactively or upon request since it will never be needed to resolve your problem. Keep this information confidential at all times.
You may see the following Leather team members within the community who can assist you:
Werner (@Drinknu on Twitter, werner.btc on Discord ID: 689879505644552245, @Werner3141 on Telegram, @314159265359879 on GitHub, werner.btc on Stacks)
DeeList.btc (@DeeList7 on Twitter, DeeList.btc#0001 on Discord ID: 486818375561904128 and deelist.btc on Stacks)