# How to retrieve and share wallet diagnostics for troubleshooting in the Wallet extension?

Take these steps:

1. Click on the extension icon (Stacks logo) in your browser
2. Click the overflow menu (three dots) in the top right corner
3. Hold down the \<Alt> key
4. Click “Copy diagnostics to clipboard”
5. Paste the data in a text file, email, direct message or otherwise to share with the support team.

<figure><img src="/files/ZyBee9ob0hZKXsklearo" alt=""><figcaption><p>Wallet Diagnostics</p></figcaption></figure>


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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.